Venues required by law to record contact details

contact details

Recording Contact Details

The Governments’ new requirements for businesses mean that premises and venues across England like pubs, restaurants, hairdressers and cinemas must have a system in place by law to record contact details of their customers, visitors and staff in the latest move to break the latest move to monitor the transmission of coronavirus.

These businesses and organisations had been advised to collect and share data, with many effectively doing so, but following the recent move to ban social gatherings of more than 6 people, the data collection programme will now be formally mandated from 18 September.

Further guidance and, where necessary, regulations will be set out specifying the settings which will be included, but the scope will cover the hospitality industry, such as pubs, bars, restaurants and cafes, as well as close contact services and other tourism and leisure venues.

Additionally, venues could be fined if they fail to ensure their premises remain COVID-secure, such as failing to take specified steps to collect contact information or taking bookings for groups of more than 6. Further details will be set out shortly and we will keep you updated.

Please visit the following pages for more information on the business support for Covid-19:

If you have any questions, please contact us on 01295 477 250 alternatively you can email Sign up to our newsletter here to receive the latest updates straight to your inbox.

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